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Working with Business Processes Masterclass

Aligning Process Work with Strategic, Organisational, and Cultural Factors

Date Price Contact
June 7-9, 2023 € 1990,- seminars@adeptevents.nl
+31 (0)172 742680
Time Location
9:30 - 17:00 Van der Valk Hotel, Utrecht
Next EditionTYPE
Spring 2024 Face-to-Face
Please find updates on the COVID-19 coronavirus on this page.
Date Price
June 7-9, 2023 € 1990,-
Time
9:30 - 17:00
Location Contact
Van der Valk Hotel, Utrecht seminars@adeptevents.nl
+31 (0)172 742680
Next Edition
Spring 2024
TYPE
Face-to-Face
Please find updates on the COVID-19 coronavirus on this page.
Date
June 7-9, 2023
Price
€ 1990,-
Time
9:30 - 17:00
Location
Van der Valk Hotel, Utrecht
Contact
seminars@adeptevents.nl
+31 (0)172 742680
Next Edition
Spring 2024
TYPE
Face-to-Face
Please find updates on the COVID-19 coronavirus on this page.
EARLY BIRD
The Early Bird rate of € 1.791,00 expires (*) after 8 May 2023. Register now and receive discount!
REGISTER
  • Overview
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Working with Business Processes Masterclass

[If corona issues prevent us from running on-site at the venue in Utrecht, we will revert to virtual delivery (5 half days).]

 

There is a worldwide resurgence of interest in Business Processes because all value delivered by an organisation – every product or service – is the result of an end-to-end, cross-functional, Business Process. This three-day, highly interactive workshop provides a proven, Agile methodology for Business Process Change, with an emphasis on practical, repeatable techniques and guidelines. It combines the core content from two popular workshops by Alec Sharp – Working With Business Processes and Advanced Business Process Techniques. This structure has been extremely well-received – it quickly gets everyone, whether new or experienced, to the same baseline on Clariteq’s unique, Agile, and ultra-practical approach to Business Process Change. On this platform of shared understanding and techniques, the entire group moves forward into advanced topics, well beyond what is covered in introductory courses.
First, the workshop demonstrates how to effectively communicate Business Process concepts, how to discover a business process, scope it, assess it and establish goals, and how to model it with progressive detail. Then, it shifts to advanced topics – specific, repeatable techniques to develop a process architecture, encourage support for change, and complete a feature-based process design.

The emphasis is always on ensuring Business Process initiatives are aligned with human, social, and political factors, organisational culture, and enterprise mission, strategy, goals, and objectives. Participants will be well-prepared for the challenges of successful Business Process Change. In fact, many organisations apply techniques learned in this workshop to all their organisational change initiatives. Real-life case studies are employed throughout – some participants say the examples of how the techniques are applied in practice is the best part of the workshop.

Learning objectives

  • Understand how to communicate business process concepts with executives, managers, and individual contributors in a way that stimulates interest and builds support for change
  • Learn objective criteria for an end-to-end process along with top-down and bottom-up methods for discovering business processes and rapidly developing a process architecture
  • Understand, through extensive real-life examples, how a concept model (conceptual data model) is invaluable in identifying and understanding business processes
  • Learn how to encourage support for business process change at every stage of an initiative, and the critical importance of a “what first, who and how next, only then why?” approach
  • Learn a practical and agile business process change methodology that incorporates specific techniques for addressing human, organisational, and cultural factors
  • Be able to apply innovative techniques for rapidly building relevant, accessible process models, especially at the scope (context) and conceptual (understanding) levels
  • Manage the transition from the current process to the future state process by conducting a structured assessment of the as-is that generates ideas and features for the to-be process
  • Learn a step-by-step, feature-based method for to-be process design that utilises proven techniques to ensure an implementable, sustainable design
  • Understand how the feature-based approach allows implementation of the new process in an Agile, feature-by-feature manner rather than a “big bang” approach.

Target Audience

Business professionals with responsibility for improving their processes and business analysts needing solid techniques will both benefit from this workshop. Specifically, anyone involved in Business Analysis, Business Change, Business Architecture, and Business Process Management (BPM) especially BPM professionals, Process Analysts and Designers, Business and Process Architects, Business Analysts, and Project / Programme Managers. Also, Business Managers and Subject Matter Experts responsible for effecting process change, Organisation Development professionals needing to learn more about business processes, and anyone involved in process-driven solution development.

Course Topics

Practical techniques and clear guidelines will be provided in these areas:

  • Five things you need to know about business processes
  • How Business Process fits into a framework for Business Analysis: Process – Application – Data
  • A three-phase methodology for Business Process Change
  • Identifying true, end-to-end, cross-functional Business Processes
  • Developing a Process Architecture with top-down and bottom-up techniques
  • The critical role of Concept Models (Conceptual Data Models) in working with business processes
  • Conveying the essence of a process with Process Scope Models and Process Summary Charts
  • Seven ways to help people embrace change
  • Process modelling for people, not machines
  • Enabler-based assessment of the as-is process and generation of ideas for the to-be process
  • Designing for success – creating an implementable and sustainable business process
  • Implementation of the new process, feature-by-feature
  • Process design case studies.

 

At the top of this page you can download the PDF brochure of this workshop.

 

Alec Sharp

Founder
Clariteq Systems Consulting
Alec Sharp, a senior consultant and acclaimed teacher with Clariteq Systems Consulting, has deep expertise in a rare combination of fields – business analysis and requirements specification, data modelling, strategy development, facilitation, and, of course, business process modelling, analysis and design.

Read more

Van der Valk Hotel Utrecht

Van der Valk Hotel Utrecht
Winthontlaan 4-6
3526 KV Utrecht
Telefoon 030 8000 800

The hotel is very well accessible by public transport. From busstop ‘Kanaleneiland Zuid’ it is only a three-minute walk. You can also take the tram line 60 or 61 from trainstation Utrecht Centraal and get off at stop ‘Kanaleneiland’. Please consult www.9292.nl (door-to-door journey planner, also available in English) or call 0900-9292 (travel advice by phone, € 0.70 p/m).

Van der Valk Hotel Utrecht is also located next to the highway A12, exit 17 (Utrecht / Jaarbeurs / Kanaleneiland).

Although the hotel has a large parking garage, we cannot guarantee parking spots. We therefore advise you to go by public transport.

For those who would like to arrive the day before, there is the possibility of staying at the Van der Valk Hotel Utrecht. However, the hotel does not provide special discounts for attendees of events. Therefore, when interested in an overnight stay, please consult Van der Valk directly to make a reservation.

More information about the hotel and the location can be found on their website www.vandervalkhotelutrecht.nl.

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In-house Info

Practically all of our seminars and workshops can be offered as an In-house course for your company exclusively. We can tailor with extra focus on specific topics that apply to your organization. Also available in online format or in face-to-face format with live video stream.

MORE INFO

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